Monday 1 October 2012

331 [PGBSC Blog] Emails from the Club's Registion System

Today is Oct 1 and therefore the registration system is processing payments as per the schedule, the members have setup when they registered their swimmers.  Therefore you may have received an email with the Subject “Payment Plan: Balance Due - Make payment within 5 business days” or “Payment Plan: Collected Payment Automatically”.

 

If you paid by Credit Card and set up auto payments you received the email “Payment Plan: Collected Payment Automatically”.  With this email your credit card has been charged automatically for the fees for your swimmer.  You most likely have receive this email twice for each swimmer you have in the club.  This is normal as it charges the Swim Fees and Fundraising Fees separately.

 

If you setup a payment schedule, Monthly or Semi-annually, with the club and are paying by cheque you may have received the email “Payment Plan: Balance Due - Make payment within 5 business days”.  Please ignore this email and all future email with this subject, as we have not been able to credit your account with the cheques you have provided the club and simply put, the system does not know you provided the cheques.

 

Finally If you setup a payment schedule, Monthly or Semi-annually, with the club and have not provided the club with cheques, and you intend to pay your fees by Credit Card, please follow the instructions in the email on how to pay your fees.  Also please consider setting up automatic payments with the club so future payments will be made automatically.

 

As always feel free to contact Carolyn registrar@pgbsc.org or myself if you have any questions.

 

Andy Godden

Technical Director

 

Prince George Barracuda Swim Club

www.pgbsc.org